MANAGEMENT
     
 

President

John’s marketing career started right out of college when he was promoted from sales to leading a sales team for a fast growing insurance company. The owners of the company allowed John great freedom to work on all manner of marketing programs including incentive travel programs where a full two hundred passenger charter of agents and their spouses vacationed in exotic locations around the world.  

 

When John joined The GRA Group in 1975 with its almost limitless creative marketing style he knew he found a home for the rest of his career. He now serves as President of the Company and says: “I can’t think of anything more satisfying than watching our company help other companies exceed their sales goals through marketing plans that put fun into doing business.”

John Rich    
 

VP Operations

Now here is a man whose talents and experience fit his job to a Tee. Cloyd is our director of operations and VP Finance so attention to detail is essential. Prior to joining The GRA Group in 1993 Cloyd rose to the rank of Captain in the US Army (discipline and detail); received an MBA in marketing from Case Western Reserve University (accomplishment and goal driven); and served for seven years as an account executive for GRA (understands our business and customer needs).

 

Put all that together with his unflappable will to help others and uncanny sense of humor and there simply isn’t a better man for his position.

Cloyd Hildebrand  

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INCENTIVE PROGRAMS DEPARTMENT
     
 

Director of Incentive Services

Garry joined The GRA Group in 1998 and since then has held positions in both sales and creative development. Taking advantage of his vast experience Garry is now Director of Incentive Services where he heads up our travel, premium, and logo divisions.


Speaking of experience, consider since graduating from The University of Toledo Garry has served as Regional Vice President and local President of Sales & Marketing Executives International; he is a member of both the Advertising Specialty Institute and Promotional Products Association International; and he served for 6 years with the National Exchange Club Foundation for the prevention of child abuse. Add to that resume his time as past President of his local Rotary Club and winning election after election as a city councilman and you get the idea grass doesn’t grow under this man’s feet.

Garry Gibbs    
 

Incentive Coordinator

Recognizing a great opportunity, Gigi opened her own travel agency and began organizing international racing events for the American Motorcycle Association.  Traveling with her husband Jack and two young sons as he raced throughout Europe, she coordinated group travel and took hundreds of racers, support crews and spectators along for the ride.   

 

33 Years later, 10 of those with The GRA Group (after recognizing another great opportunity), Gigi’s expertise in negotiating the lowest cost on group air contracts while coordinating arrangements for our most demanding and detailed clients is second nature to her.    

Gigi Penton    
 

Incentive Coordinator

Mary joined the GRA Group in June of 2006.  Although new to GRA, Mary is a seasoned Travel Agent of 20+ years with a past specialization in Cruises.  Her love of cruising is what got her into the travel business after a time as an Insurance Agent.  Mary has been in the Service industry all of her working career and it shows in her attention to details and service to our clients.

 

Mary Bole    
 

Incentive Coordinator

Debi joined The GRA Group in 2005 as an incentive travel coordinator.  Prior to becoming a member of this family, she worked in the retail travel industry for 17 years, holding a variety of diversified positions including an agency manager, group coordinator and master cruise counselor.  The variety of positions Debi has held over the years brings a wealth of knowledge to the service she provides the GRA clients.

Debi Comber    
 

Incentive Services

Ken joined The GRA Group in 1998 and work on the development and operation of the travel programs. Ken’s history in incentive travel goes back 46 years when he was hired by one of the largest incentive and premium companies in the industry. He learned the trade well and his abilities led him to eventually open his own travel and merchandise company. We are fortunate to have Ken on our staff where his immense knowledge and extensive connections in the industry provide a priceless service to The GRA Group and our clients.

Ken Thompson  

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SALES/MARKETING DEPARTMENT
 
 

Solutions Provider

Since receiving his MBA from the University of North Texas thirty years ago, Tim has spent his career developing and delivering successful plans in the container and steel industries; and since 1993 working his marketing magic with The GRA Group helping wholesale distributors surpass their sales goals. From selling cans and buying scrap to creating incentive programs taking groups of winners to exotic places all over the map, Tim exudes a plethora of enthusiasm, excitement and experience that will enable his clients to reach and surpass their profit and sales goals

Tim Merriman  

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ADMINISTRATION
 
 

AP/AR Coordinator

Before starting with The GRA Group in 1998, Chris worked for over 30 years at a direct marketing company in Cleveland as an Account Manager.  Chris understands the concept of bringing a job into the company and following it through to its completion.  Chris started her job here as an incentive coordinator.  Currently she heads up the GRA accounting and billing department where her attention to detail fits the job description perfectly.

Chris Blankenship  

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ART DEPARTMENT
 
 

Director of Creative Services

If years of experience in graphic arts, an unlimited creative imagination, and a drive to lead are prerequisites for a Director of Creative Services then Julie is right at home with The GRA Group.

Julie’s degree in Advertising and Fine arts coupled with her years of service with some of Cleveland’s most avante garde agencies have fine tuned her graphics skills to a very high level. Not satisfied with just graphic ability Julie spearheaded our company’s move into computer graphics and is continually upgrading our systems and hardware. It seems like there is no end to her requests for upgrades, training and expansion; and that is a good thing for GRA and our customers.

Julie Snyder    
 

Graphic Designer

A longtime employee of GRA Bob started as a pressman in the print shop 31 years ago. However, Bob’s wide array of talents soon led him to be a sort of utility player as he worked in the print shop, in graphic arts, or wherever he was needed at the time. It wasn’t long before Bob’s special talent for creativity landed him permanently in our graphic art department. Having found his home at GRA Bob is continually striving to create graphic concepts that satisfy the client but more importantly “sell” the clients program.

Bob Crawford    
 

Graphic Designer

A versatile artist/designer with extensive experience in the advertising and marketing field. After achieving a BFA degree from Ohio University, Marianne was employed by some of Cleveland's top publishing, advertising and Fortune 500 companies. Her experience ranges from design to print production for magazine publications, national brand ad campaigns, product labeling, packaging and promotional advertising. She also earned another degree in Graphic Communications. Marianne joined The GRA Group in 1994 with the immediate ability to produce artwork according to the client's creative needs and budget objectives.

Marianne Vrnak  

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CUSTOMER SERVICE DEPARTMENT

     
 

Customer Relations/Data Coordinator

Brandy, has been the liaison between the customer and the creative team here at The GRA Group since 2001.  Her job is to gather all the information necessary to fulfill creative requests.  Brandy also provides administrative support to the creative and sales teams, cranks out reports, assists in developing marketing programs and is a whiz at developing prospect lists. Brandy is one of those dedicated team players whose efforts help everyone else on the GRA team look and perform their best.

Brandy Walls  

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PRINTING DEPARTMENT
 
 

Shop Foreman

Starting with GRA fresh out of high school 37 years ago.  Mike finds it hard to believe he's had only one job all this time.   Mike has worked every position in the print shop and over the last 20 years has held the position of shop foreman. He has led GRA into four-color printing, address/mail/post services and a host of other improvements to our printing services. We would say Mike is an invaluable part of our team, and Mike would say “GRA is one big happy family.”

Mike Delaney    
 

Bindery

Rob runs our bindery- shipping & receiving department and has been with The GRA Group since April of 1979.  Thanks to Rob’s dedication an skills our shop runs like a fine tuned watch. He can handle nearly any task and if we listed all the things he does around here beyond the print shop we would run out of space.

Rob Gould    
 

Pressman

Jeremy's employment in The GRA Group began in 1993 as a part-time worker in the printing department.  In the sixteen years here he has experienced how the computer age has improved  the technology of the equipment in the printing department.  The switch from two-color line work to full color photos and designs has been both challenging and exciting.  Jeremy looks forward to more challenges ahead to help improve and hone his skills as a printing press operator.

Jeremy Church  

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WEB DEPARTMENT
     
 

Web Developer

Newest member of The GRA Group, Lisa has her Associates in Marketing and Business Development and comes to us with a web design/graphic design background.  Previously Business Development manager for a large Toyota dealership she handled internet and print needs along with ADP database management and lead generation.  Lisa also worked with the telecom industry for CoreComm and sister companies ATX/Voyager.net handling internet/intranet and print media needs.  The work she did with CoreComm helped give her the experience we enjoy today.

Lisa Brubaker  

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